Terms of Sale
Last Modified Date: 12/12/24
These Terms of Sale constitute a legal agreement between you and Zenty, 9807 Emily Ln., Stafford, TX, 77477, and its affiliated entities (collectively, “Zenty,” “we,” “us,” and “our”). These Terms of Sale apply to all purchases of our products (“Products”) and services (“Services”) made through our websites, including www.zenty.com (the “Website”), or via phone, chat, or text with our support team. Depending on your location or the delivery destination of the Products or Services, a different version of these Terms of Sale may apply, which will be presented at the point of purchase if relevant.
Additionally, purchases and usage of our Products and Services are subject to our Terms of Use and Privacy Policy. By placing an order, you agree to these Terms of Sale, the Terms of Use, and our Privacy Policy.
1. Products and Pricing
Certain Products and Services displayed on the Website may be for promotional purposes only and might not be available for purchase. All Products offered for sale are subject to availability, and we reserve the right to impose quantity limits. Prices are subject to change without notice and do not include applicable taxes, shipping, or other fees unless explicitly stated or required by law.
While we strive for accuracy in descriptions and pricing on our website, errors may occur. We reserve the right to correct such errors, revise your order accordingly (including charging the correct price), or cancel your order and issue a refund.
2. Orders
Our presentation of Products and Services is an invitation for you to place an order, not a binding offer. We reserve the right to cancel or refuse any order at our discretion, at any point prior to delivery. Payment must generally be received before acceptance of an order, though we may, at our discretion, delay charging your payment method until shipment.
3. Promotions and Special Offers
Promotional offers, voucher codes, and special deals (“Offers”) are subject to their specific terms and conditions and cannot usually be combined with other Offers. Each Offer applies only to in-stock items unless otherwise specified. We reserve the right to decline orders where misuse of an Offer is suspected.
4. Resale
Products purchased through our website are intended for Partner customers only and are authorized for resale and/or export with the conditions that the Partner customer doesn’t advertise pricing online in any way.
5. Payment Information
We accept a variety of payment methods, which will be specified during checkout. By providing payment information, you represent that the details are accurate, you are authorized to use the payment method, and you consent to charges for your order. Orders may be canceled if payment cannot be processed or verified.
6. Taxes
You are responsible for any applicable taxes on your purchase unless we are required by law to collect them. Taxes are calculated based on the delivery address and applicable law at the time of shipment.
7. Shipping, Risk of Loss, and Delivery
Shipping and handling charges are calculated during checkout. Delivery dates are estimates and not guaranteed. Risk of loss or damage transfers to you upon shipment. Please notify us within 10 days of shipment if there are issues with your order.
We currently ship only to addresses within [list applicable locations]. For international orders, please refer to our [International Shipping Policy/Contact Us].
8. Returns and Refunds
We offer a 60-day refund policy for our Partners, with an additional 30 days for store credit. Our products are covered by a warranty, and we will replace any defective items promptly. For more details, please refer to our full warranty and return policy available on the website.
9. Warranty
Information on our limited product warranty can be found on our [Warranty Page].
10. Limitation of Liability
To the maximum extent allowed by law, Zenty and its affiliates shall not be liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of our Products or Services. Our aggregate liability will not exceed the amount paid for the relevant Product.
11. Third-Party Products and Services
We are not responsible for third-party products or services advertised or linked through our website. Any transactions with third parties are at your own risk.
12. Software
Software provided with our Products is subject to a separate license agreement. In the absence of specific terms, you are granted a non-exclusive, personal license to use the software in connection with the purchased Product.
13. Repair Services
Repairs outside of warranty may incur fees, including shipping costs. Repair times are estimates and not guaranteed. Repaired Products are covered under warranty for one year following the repair.
14. Counterfeit Products
We reserve the right to inspect returned items. Counterfeit Products will not be serviced or refunded and may be retained or destroyed, with a confirmation provided to assist you in seeking reimbursement from the original seller.
For additional questions, please contact support@zenty.com
